About Integrated Mobility Solutions

The business was borne to satisfy the huge call for old fashioned service, integrity, and reliability. This continues to be lacking across many industries as eluded by South African commerce

Graham Grewcock and Derryl Sanmarkam founded IMS to address this weakness in service deliverables. The team has subsequently developed a reputation for reliable deliverables, built upon the above fundamental values

Our technical expertise, knowledge and experience within solution design, implementation and support is highly regarded by both our satisfied customers, and major partners alike

Our team is surrounded by a group of hand-picked, professional experts in their respective fields. This philosophy of dynamic teaming will ensure that the best possible skills available are utilized in guaranteeing the customer expectation. IMS are thus able to overcome the unfortunate flaw in the services sector where a company may be obliged to utilize their own internal staff, often not necessarily the best in the business

The IMS methodology is as follows :

• Clearly understand and constructively challenge the customer requirement, and workshop the solution design options to exceed this requirement
  • Fundamental to the overall success of the business application

 

• Ensure consistent communication, visibility and feedback of the total process
  • Will guarantee the project success
    • the IMS differentiator

Support & service is mandatory to the long term success of any business solution, assuring a process of continual improvement and customer relationship building. Support level agreements (SLA’s) are scaleable and structured according to the customer need and criticality of the business application

A simple, old fashioned philosophy in service made possible only through the agility of the IMS business model, underpinned by persistent communication and agility